Your account information is used to pre-fill sender details on shipments and customs forms. Keeping this up to date saves time on every booking.
Editing your account information
- 1Go to Settings → Account
- 2Update your company name, contact name, and address
- 3Click Save
Default sender address
The sender address is pre-filled as the "From" address on every new shipment. This is also used as the return address on labels. Make sure it is a complete and accurate address — carriers print this on the label.
Fields explained
- Company name — your company's trading name
- Contact name — a specific person's name for carrier communications
- Address line 1 and 2 — street address
- Postal code and city
- Country — must match the country where your shipments originate
- Phone — used by some carriers for collection notifications
- Email — your company email for carrier communications