Team members

You can add multiple team members to your ShipCelero account so everyone can create shipments and view tracking without sharing a single login. Team member management lives on the Users tab of Settings and is available to customer admins.

Adding a team member

1. 1Go to Settings and open the Users tab
2. 2In Add user, enter the person's email, an optional username (defaults to the email), and an initial password
3. 3Choose the role: User or Customer admin
4. 4Click Add user and share the username and initial password with the person — they can change the password after signing in

Roles

• User — can create and manage shipments; cannot manage team members, and billing access may be limited depending on account settings
• Customer admin — full access to the account, including team member management, integrations, and billing

A third role, platform admin, is used by ShipCelero staff for operating the platform.

Removing a team member

To deactivate a team member's access, contact support@shipcelero.com. Team members can also delete their own account from the Danger zone at the bottom of Settings.