ShipCelero uses Stripe to manage billing. Invoices and payment methods are managed through the Stripe billing portal.
Accessing the billing portal
- 1Go to Billing in the sidebar
- 2Click Manage subscription
- 3You are redirected to the Stripe billing portal
- 4Here you can view invoices, download PDFs, and update payment details
Invoice delivery
Invoices are emailed automatically to the billing email address on your Stripe account after each successful payment. You can also download past invoices at any time from the billing portal.
Payment methods
You can add and remove credit cards or set up SEPA direct debit from the billing portal. The primary payment method is charged at the start of each billing period.
Failed payments
If a payment fails, Stripe will retry automatically over several days. You will receive an email notification. If payment continues to fail, your subscription will be paused and label creation will be blocked until payment is resolved.