PostNord offers several delivery services with different speed, price, and delivery method characteristics. The correct service depends on your destination, package size, and whether you want service point or home delivery. The service code used by PostNord is noted in brackets.

MyPack Collect (19)

The recipient picks up the package at a PostNord service point (post office, parcel locker, or partner location). You select a service point when creating the shipment.

Typical transit time: 1–3 business days (domestic Denmark)
Best for: Cost-effective domestic delivery, recipients who prefer pickup flexibility.

MyPack Home (P19)

Delivered directly to the recipient's door. If nobody is home, the package is typically left at the nearest service point.

Typical transit time: 1–3 business days
Best for: Home delivery, B2C shipments.

PostNord Home (17) and Parcel (18 / 20)

PostNord Home is home delivery for a broad range of routes. PostNord Parcel and Parcel are the standard parcel services, available for domestic and Nordic destinations.

Parcel Plus (21)

An enhanced parcel service with extended delivery coverage. Suitable for destinations where the standard Parcel service is not available or where additional handling is required.

PostNord Tracked Small (LZ)

A cost-effective tracked letter/flat parcel service for lightweight international shipments. The package must fit within a letter format — maximum 23.5 × 16.2 cm.

Thickness limits: Maximum 3 cm for most major European destinations (including UK, Germany, France, Sweden, Norway, and others). Maximum 1.5 cm for all other countries (letter-box compatible).

Maximum weight: 2 kg
Best for: Jewellery, small accessories, documents, flat merchandise, Etsy and marketplace orders.

ShipCelero enforces the thickness limit automatically when you select Tracked Small. If your package is thicker than 3 cm, choose a standard Parcel service instead.

PostNord Tracked Large (LY)

Similar to Tracked Small but for larger letter-format items. Allows a larger footprint and greater thickness than Tracked Small.

Best for: Larger flat items, clothing, folded textiles.

PostNord Return (24)

A pre-paid return label service. The recipient uses the label to send the package back to your address. Return labels can also be created directly from an existing outbound shipment in ShipCelero.

Best for: E-commerce returns, customer-initiated returns.

PostNord Pickup Request (CR)

Requests a PostNord pickup at the sender's address instead of dropping the package off yourself.

Pallet (42) and Pallet Home (44)

Pallet freight services for large or heavy consignments, to business addresses or home delivery respectively.

Available services depend on your PostNord agreement. If you do not see a service listed when creating a shipment, it may not be enabled on your account. Contact PostNord to add services to your agreement.