This guide walks you through creating a shipment from start to finish. The process takes about 60 seconds once you have done it a few times.
Start a new shipment
Click New Shipment in the sidebar. The shipment wizard opens with a step indicator at the top: Recipient → Shipping → Customs (only when required) → Confirm.
Step 1 — Recipient
Enter the delivery address. Postal codes are validated automatically. The Sending from card at the top shows your sender address — you can switch to another saved sender if you have more than one. If you have saved contacts, open the Address Book to fill the recipient with one click.
Step 2 — Shipping (package & service)
Enter the package weight and dimensions — or click one of your saved package presets to fill them instantly. Then choose a carrier service from the list. For service point deliveries (such as PostNord MyPack Collect) you also pick the service point where the recipient will collect the package.
Step 3 — Customs (international only)
When the destination requires a customs declaration, the wizard adds a customs step and tells you whether a CN22 or CN23 form applies. See International shipments and customs.
Final step — Review & print label
Check the summary of sender, recipient, package, and service. When everything looks good, click Purchase Label. The label is booked with the carrier and the PDF is ready immediately.
Print the label
On the shipment page, click Print label to print directly from the browser, or Download PDF to save the file. See Printing labels for printer tips.
What happens next
- Attach the label to your package
- Drop off the package at the carrier or a service point
- The shipment status updates automatically as the package moves through the carrier network