ShipCelero shows the current status of every shipment on the Shipments page and in the shipment detail view.
Where to find tracking information
- The Shipments list shows a status badge for each shipment
- Click a shipment to open the detail page, which shows the full tracking timeline
- The tracking number is visible on the detail page and can be copied to clipboard
Manual refresh
Tracking events are fetched from the carrier automatically, but you can force a refresh from the shipment detail page by clicking Refresh tracking.
Sharing tracking with recipients
The shipment detail page links directly to the carrier's public tracking page for the tracking number. You can copy and share this link with your customer.
Shopify and Etsy tracking sync
If you booked the label from Shopify via the ShipCelero app, the tracking number is posted back to the Shopify order, and Shopify can notify your customer. For Etsy orders, ShipCelero submits the tracking number to Etsy when the package is dropped off.
For the best customer experience, enter the recipient email or phone number at booking time so the carrier can also send direct delivery notifications.